IRS Help Center · 17 guides

Refunds & Offsets: Every Guide, In One Place

Refund held, reduced, or taken? These guides cover why the IRS holds or offsets refunds and how to get yours released.

Your refund is delayed, reduced, or missing for one of three reasons: the IRS is still processing or reviewing your return, the IRS adjusted the numbers on it, or the Bureau of the Fiscal Service applied it to a debt under the Treasury Offset Program. An adjustment comes with an IRS notice. An offset comes with a BFS notice showing your original refund, the offset amount, and the agency being paid.

Key takeaways

  • By law, refunds on tax returns that include the Earned Income Credit are held until mid-February to prevent fraud.
  • Typical timing is 3 weeks from the date you e-filed, or 6 or more weeks from the date the IRS received a mailed return.
  • Debt offsets are conducted by Treasury's Bureau of the Fiscal Service, and the details of the offset aren't provided to the IRS.
  • If you never got an offset notice, contact BFS at 800-304-3107 (or TTY/TDD 800-877-8339), Monday to Friday 7:30 a.m. to 5 p.m. CST.
  • If a joint refund was reduced to pay your spouse's debt, you may be entitled to get back your portion by requesting injured spouse relief.

Why is my refund taking longer than the normal processing time?

Refund delays can happen when a tax return needs corrections or further review. The typical time to receive your refund depends on how you filed: 3 weeks from the date you e-filed, or 6 or more weeks from the date the IRS received a mailed return.

Your refund might be delayed for any of these reasons:

  • Common mistakes, such as forgetting to sign your return or making a math error.
  • An Earned Income Credit claim. By law, refunds on tax returns that include this credit are held until mid-February to prevent fraud.
  • An Additional Child Tax Credit claim, which can be complicated and requires more time to review.
  • An amended return, because the IRS must compare and review both returns.
  • An injured spouse relief request, because the IRS must manually process your case.

You can check where things stand 24 hours after you e-file a current year return, 3 days after you e-file a prior-year return, or 4 weeks after you file a paper return. To look it up you need the exact refund amount, your Social Security number or ITIN, your filing status, and the tax year. Our IRS refund tracker works the same window out from your filing date and tells you the point at which the IRS will discuss a late refund.

Who took my refund, and how will I be told about it?

Two different agencies can shrink your refund, and each one contacts you differently. If an adjustment to your tax return reduced the amount, the IRS will mail you a notice with details about how your refund was applied. Common reasons for an adjustment include math errors, credits or deductions you were not eligible for, federal taxes owed for a prior year, and underpaid estimated taxes.

If a debt offset reduced your refund, the notice comes from the Department of Treasury's Bureau of the Fiscal Service (BFS), which issues IRS refunds and is authorized by Congress to conduct the Treasury Offset Program (TOP). Refunds can be offset for past-due child support, federal agency non-tax debts, state income tax obligations, and certain state unemployment compensation debt. The BFS notice will show the original refund amount, your offset amount, and the agency receiving the payment.

The details of the offset aren't provided to the IRS, so calling the IRS usually will not tell you who was paid. Only contact the IRS if the refund amount on the BFS notice differs from the refund amount on your tax return. If you do not receive a notice at all, contact BFS at 800-304-3107 (or TTY/TDD 800-877-8339).

What can I do if my refund was reduced or the check never showed up?

If you agree with the decision, no action is needed. If you disagree, you can dispute the decision by following the instructions in the notice you received. If you filed a joint return and your refund was reduced to pay your spouse's debt, you may be entitled to get back your portion of the refund by requesting injured spouse relief. If the reduction came from a mistake on the return itself, you can file an amended return to correct errors, and you can file electronically with tax software for the current and past 2 years.

If the money was issued but never reached you, you can request a refund trace for a lost or stolen refund check. First confirm the full processing time has passed, since you should receive your refund check within 4 weeks from the date the IRS issues it. If you are single, married filing separately, or head of household, start a trace with the refund tracker, the IRS app, or the automated hotline at 800-829-1954. If you are married filing jointly, call 800-829-1040 or send Form 3911, Taxpayer Statement Regarding Refund.

What reduces or holds up a federal refund, and who contacts you

Reason your refund changed or stalledWho notifies youWhat to do next
Adjustment to your return (math error, ineligible credit or deduction)The IRS mails a notice with details about how your refund was appliedNo action if you agree; if you disagree, follow the instructions in the notice
Prior year federal taxes owed or underpaid estimated taxesThe IRS mails a notice about the adjustmentReview the notice; file an amended return if the original return had errors
Offset for past-due child support or a federal agency non-tax debtBFS mails a notice showing the original refund, the offset amount, and the agency paidContact BFS at 800-304-3107 if you get no notice; the details aren't provided to the IRS
Offset for state income tax or certain state unemployment compensation debtBFS mails the offset noticeContact the IRS only if the refund amount on the BFS notice differs from your return
Joint refund taken for your spouse's debtBFS mails the offset noticeYou may be entitled to your portion back; request injured spouse relief
Earned Income Credit or Additional Child Tax Credit claimNo notice; EIC refunds are held until mid-February by lawCheck your refund status in your online account, the refund tracker, or the IRS app
Lost, stolen, or uncashed refund checkA new check may come with a CP32 notice, or a CP32A notice asking you to contact the IRSRequest a refund trace after the full processing time has passed

What the IRS says

“Only contact the IRS if the refund amount on the BFS notice differs from the refund amount on your tax return.”

— IRS, Reduced refund, IRS — Reduced refund https://www.irs.gov/taxtopics/tc203

Frequently asked questions

How soon can I check my refund status?

Your refund status is available 24 hours after you e-file a current year return, 3 days after you e-file a prior-year return, and 4 weeks after you file a paper return. You need the exact refund amount, your Social Security number or ITIN, your filing status, and the tax year. You can also call the automated refund hotline at 800-829-1954, or 866-464-2050 for amended returns.

Why would the IRS adjust my refund amount?

An adjustment to your tax return is the most common cause of a reduced refund. Reasons include math errors when adding, subtracting, or entering numbers, credits or deductions you were not eligible for such as claiming a child who does not qualify for the Child Tax Credit, federal taxes owed for a prior year, and underpaying your estimated taxes during the year. The IRS mails a notice explaining how your refund was applied.

My refund check was lost or stolen. What happens after a refund trace?

It depends on the check. If the check was not cashed and is less than a year old, the IRS cancels it and mails a new one, which should arrive within 4 weeks of the issue date. If it is more than a year old, a new check comes with a CP32 notice. If the check was cashed, BFS mails you a claim package and a copy of the cashed check, and that review can take up to 6 weeks.

Can I get back my share of a joint refund that paid my spouse's debt?

Possibly. If you filed a joint return and your refund was reduced to pay your spouse's debt, you may be entitled to get back your portion of the refund by requesting injured spouse relief. The IRS must manually process these cases, which is one of the listed reasons a refund can be delayed. Follow the instructions in the notice you received if you disagree with the offset itself.

Which refunds & offsets guide do I need?

All 17 Clarity guides on refunds & offsets, newest research first. Each one covers a single situation end to end.

Can't find your situation? Decode your IRS notice, browse the full IRS Help Center, or get a free confidential review from an experienced tax professional at (888) 825-7779.

Which refunds & offsets guide do I need?

All 17 Clarity guides on refunds & offsets. Each one covers a single situation end to end.

Related topics: Penalties & Interest · Choosing Tax Help · IRS Forms · all topics

Where can I read the official rules?

These guides summarise the following primary sources. When the two ever disagree, the government page is the authority.

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